Refund Policy

We strongly recommend that new users deposit the minimum available amount first to test the service before committing to a larger balance. This allows you to:

• Verify that the IPTV service meets your expectations
• Test the activation process and dashboard
• Confirm compatibility with your devices and apps
• Evaluate the channel and VOD quality

By depositing the minimum amount first, you can make an informed decision before adding more funds to your account.

Purchased IPTV subscriptions are also non-refundable once activated, as the service is delivered instantly and credentials are generated immediately upon purchase.

If you experience a technical issue with a subscription, please open a support ticket and our team will investigate and work to resolve the issue.

In rare cases where a deposit fails or funds are debited but do not appear in your account due to a verified technical error on our end, please contact us at sama9a@appiptv.com with your transaction details. We will review and resolve confirmed payment errors.

If you have any questions about this policy, please reach out to us at sama9a@appiptv.com or open a support ticket from your dashboard.